Damaged Product

We make every effort to securely package and safely ship your order. Should your order arrive damaged in any way or for any reason, then please let us know straight away so that we can solve the problem for you.

We do not require you to return any damaged items. However, we do ask for images of the damaged goods and packaging. We are unable to offer replacements for damaged items if we don't receive images of the items in question. Please make sure to take photos of both the packaging and the damaged product(s) and send them together with any other relevant information about the claim to help@studioparga.com

Please also include the order number and your full name in your email.

Our policy is to send out replacements for damaged items. We do not offer a full refund. If you do not wish for a replacement item to be shipped, we kindly ask that you begin a returns process instead.